"GTC" are these General Terms and Conditions of jump for use of the jump platform.
Introduction
Welcome to the jump app (the "App"), owned and operated by Taxiworld Ltd ("we", "us", "our"). By using the App, you agree to be bound by these Terms and Conditions (the "Terms"). If you do not agree with these Terms, please do not use the App.
Definitions
In these Terms (including the schedules), unless otherwise defined the following
- Applicable laws
- means all laws, regulations and legally-binding rules and guidelines applicable to the services provided in connection with these Terms (including the Transportation services) as amended and in force from time to time.
- App
- means the mobile application made available by jump and powered by Taxiworld for download on certain portable electronic devices through recognised stores including Apple Store and Google Play, through which Hailing requests can be made.
- Cab
- means a licensed London hackney carriage within the meaning of the M1 Metropolitan Public Carriage Act, 1869.
- Cab
- means taxis referred to in legislation, regulation and common language as 'hackney carriages' and 'black cabs'. The term 'taxi' is used throughout these GTC and refers to all such vehicles.
- Customer
- means a Passenger.
- Driver
- is an authorised person, licensed in accordance with London Cab Order 1934, and any regulations, rules, requirements and policies.
- Driver
- means (i) in relation to Taxi services, the Taxi driver.
- Extras
- means any fees and charges incurred by a Customer in respect of a booking other than the base fare, including but not limited to, where applicable, high demand fees, airport charges, Central London fees, technology fees, minimum price top-up, cancellation and waiting fees, soiling fees and tips.
- Fare
- means the fees incurred by the customer in respect of the hire of a cab. It also includes any payment to be made for the carriage of luggage. (the expression "London cab order" has the same meaning as in the Metropolitan Public Carriage Act 1869).
- Hail or Hailing
- means the features and functions of the App around the arranging and reservation and purchasing of Passenger transportation services and/or Mobility services.
- Hail confirmation
- means a confirmed Taxi request.
- Hail details
- means any information required to be shared with cab drivers for the purposes of allocating and processing your Hail request (including pick-up and drop-off location).
- Hail
- means a request for a London black cab through the jump platform.
- Job(s)
- means Hailing a taxi.
- jump, us, we or our
- means Taxiworld Ltd, trading as jump, registered in Scotland with company number SC113249 and registered office at 84 Lister Street, G4 0BY. Our registered VAT number is 774 8269 78.
- jump App or App
- means the app operated by jump and powered by Taxiworld and made available for download on to certain mobile and electronic portable devices, such as in particular smartphones and tablet PCs, for the arrangement of Passenger transportation services provided by Ride or Taxi drivers and Mobility services provided by Mobility partners.
- jump person
- means any member of the jump and each of their respective employees, contractors, officers, members and shareholders.
- jump platform
- means the App, the web portal service operated by jump to facilitate bookings.
- jump services
- means, (a) jump accepting (as principal) the Hailing request of a designated client.
- London area
- means the Greater London Authority area regulated by TfL in relation to Taxi services.
- Losses
- means any losses, damages, liabilities, costs or expenses suffered or incurred, and, in each case, any claims (including third-party claims) or actions in respect thereof.
- Meter fare
- means the amount showing on the Taximeter at completion of the taxi journey (including any amounts permitted to be added to or included in the meter fare as prescribed under Applicable law).
- Notification
- means a written notification through the jump platform, which may include a push notification in the App or web portal, SMS text message or e-mail.
- Passenger
- means an individual passenger (whether a consumer using the Taxi services) who uses the Transportation services pursuant to a Hailing made by them or on their behalf.
- Services
- means services provided by jump and powered by Taxiworld as described in these Terms in relation to the Passenger transportation services and Mobility services, in these GTC.
- Taxi driver
- is a driver of a Taxi, who is a third party, self-employed individual who is registered and licensed under Applicable laws as a provider of Taxi services.
- Taxi
- means a hackney carriage licensed in accordance with Applicable law (and in London sometimes referred to as a 'black cab' or 'black taxi').
- Taximeter
- means any appliance for measuring the time or distance for which a cab is used, or for measuring both time and distance, which is for the time being approved for the purpose by or on behalf of Transport for London.
- Taxi services
- means consumer taxi services and business taxi services.
- Taxi trips
- are trips (other than trips which are provided by the extended network) provided by Taxi drivers to Users, which are supplied by the Taxi driver to the User directly. The User contracts with the Taxi driver, and transportation of the User is carried out by a Taxi driver.
- Terms
- these General Terms of Service for Users of the jump platform, as amended from time to time by us in accordance.
- TfL
- means Transport for London.
- Third party passenger
- means an individual using Transportation services under a separate Passenger's booking.
- Total fare
- means the base fare for the Transportation services excluding any Extras (and in relation to a Taxi booking in particular, the Meter fare).
- Users, you or your
- are persons who have registered with jump for the use of the jump platform and the services.
- VAT
- means all value added, sales, use or similar taxes in any jurisdiction.
Eligibility
By using the App, you confirm that you are at least 16 years old and have the legal capacity to enter into binding contracts.
Use of the App
- User details: You must enter your details like name, contact details, and enter pick up and drop-off locations to use the App. You are responsible for maintaining the confidentiality of your hailing.
- Permitted use: You agree to use the App for lawful purposes only. Unauthorised use of the App, including the commercial exploitation of its content, is strictly prohibited.
- User conduct: You must not misuse the App by introducing viruses or other harmful material, attempting to gain unauthorised access to the App, or disrupting the App's functionality.
Hailing and payments
- Booking process: On the jump App, enter your name, mobile number, email address and pick up and drop-off locations, and press hail.
- Payments: Pay by card, Apple or GooglePay on the passenger pin-pad installed in the back of the cab.
- Cancellation: Press cancel and the hail will be cancelled.
Intellectual property
All content and materials available on the App, including but not limited to text, graphics, logos, and software, are the property of Taxiworld Ltd or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or otherwise exploit the content without our prior written permission.
Limitation of liability
To the maximum extent permitted by law, Taxiworld Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the App, including but not limited to loss of profits, data, or business opportunities.
Termination
We reserve the right to suspend or terminate your account at any time without notice if you breach these Terms or if we suspect fraudulent activity.
Changes to the terms
We may update these Terms from time to time. Any changes will be posted on the App, and your continued use of the App following such changes will constitute your acceptance of the new Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these Terms, please contact us at support@taxiworld.co.uk.